The main source of information for the coronavirus (COVID-19) should be the Center for Disease Control (CDC), as they are the leading edge government organization monitoring the outbreak. 

Click the link above to be taken to the US Department of the Treasury website, where you will find details regarding the Emergency Rental Assistance Program.

Click the link above to be taken to the IRS website, where you will find FAQ regarding Emergency Rental Assistance.

Hamilton County Rent Relief Application Update

The Tennessee Housing Development Agency (THDA) is working to implement the US Treasury’s Rent Relief Act of 2020.

The Rent Relief Act will support renters who have been struggling to pay rent, utilities or other home energy costs due to lost wages or income due to the pandemic.

TDHA will open an application portal on March 1st 2021.

If you would like to sign up for notification by email for when you can apply, TDHA has created a web link where not only can you enroll for portal notification, but also have many of your questions about the program answered.

You can do so by clicking this link – . 

You will find the email application in the large blue box on TDHA’s web page. The web page also has a FAQ section which can provide you with answers regarding the program‘s eligibility and application rules.

TDHA has opened a call center for those who have been unable to find answers in the web page’s FAQ section. That number is 844-500-1112. However, the best way to be involved in the program is to enroll for email notifications.

COVID related legislative updates will be posted on our Legislative Information page

State and Local Resources


Local organizations offering rental assistance

The United Way of Greater Chattanooga

Rent and Utility Assistance

If you are looking for rent or utility assistance, please contact one of our Community Resource Specialists on our 211 team. They will be better able to point you in the right direction of local resources.

  • Speak with a Community Resource Specialist by dialing 2-1-1, 423-265-8000, or toll free at 1-866-921-3035
  • Text your zip code to 898-211 to start a text chat
  • Email us at 

This free, local service is available Monday-Friday 8:30am-5:00pm


Chattanooga Human Services which can be reached at 757-5541. This non-profit may be able to offer help with paying rent, mortgage, and utilities. Qualified people can apply for financial assistance at most once per year. The agency may also provide relocation assistance; referral to shelters as well as emergency housing and other services. The non-profit may also give financial aid to people owing a debt to the Housing Authority. All emergency assistance is for low-income families.


Chattanooga Housing Authority The government organization also administers low income and public housing (including money for rent) as well as the HUD Section 8 housing voucher program. Both programs will give preference for housing support to people with disabilities as well as families who are homeless through no fault of their own. Call this Tennessee organization at 423-752-4893


Metropolitan Ministries

MetMin is closed to in-person contact until further notice. We will, however, continue assisting by phone only. We will accept phone calls for assistance Monday – Thursday starting at 9am for the first 20 callers. 

Please call 423-624-9650 or 423-624-9654.

Assistance Areas Include:

  • Past due utility bills (electricity, gas, water, and sewer)
  • Past due rent payments
  • Food vouchers to the Chattanooga Area Food Bank (available only on Mondays & Tuesdays)
  • On-site grocery store for seniors available only on Wednesdays
  • Access to other community resources

United States Catholic Conference services the needy in the greater Chattanooga community with spirituality and simplicity. Call (423) 624-3222


Samaritan Center, Inc. offers social services, and they are a charity that is supported by the local community. Funds for basic needs such as rent, deposits, housing, and food may be offered. Call (423) 238-7777

National Resources

In an effort to offer preliminary guidance and information to assist with preparations, in anticipation of the potential spread of COVID-19, the National Apartment Association (NAA) and National Multifamily Housing Council (NMHC) have created pages on their websites with guidance for understanding what property managers need to know about the coronavirus outbreak. You can access those pages by clicking the buttons below.

It is important to recognize that CAA, NAA, NMHC, and TNAA are not health care professionals. The CDC and other qualified health officials should continue to be the primary source of current information and guidance. CAA, NAA, NMHC and TNAA are offering general, precautionary guidance from officials, and adding some common-sense guidelines for our industry in the interest of promoting a proper amount of caution at this time.

Because this is a rapidly evolving situation, NAA will monitor developments and will continue efforts to secure guidance specific to the operation of rental housing from health officials. Additionally, NAA will update its website HERE with new information as it becomes available.