Service Technician | 17 Broad

Primary Responsibilities

• Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property, by diagnosing the source or cause of the defect or problem 
• Makes repairs in accordance with established policies, procedures, safety standards and code requirements 
• Prepares vacant units for leasing and new move-ins 
• Obtains needed supplies and materials, completes all maintenance tasks and inspects completed work 
• Assists in maintaining the grounds, common areas and amenities by picking up trash and debris 
• Pressure-washes walkways and pool areas, performing general cleaning and painting curbs and signage as needed 
• Assists in conducting routine and periodic property inspections to identify safety and risk management concerns 
• Responds courteously to questions and requests, staying calm when addressing and resolving customer problems
• Keeps the property in good repair and communicates concerns about the physical needs of the property to management 

Knowledge and Skills Requirements

• High School diploma, GED, or related experience and/or training
• Team members must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices
• Demonstrated ability to apply principles of logical thinking to define and correct problems
• Proficiency in customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems
• Demonstrated ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company and answer questions related to department operating policies
• Demonstrated proficiency in internet, word processing, spreadsheet, and database management programs to maintain records of information and develop and provide information for manager’s use 
• Ability to operate basic office machines such as copiers, faxes, calculators, postage meters, and multi-line telephone systems
• Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative and legal documents

Apply here or email 17broadmgr@capitalsquareliving.com